What is your shipping policy?Updated 25 days ago
At ATEL, we offer free shipping on all retail products. However, some exclusions apply.
Free Shipping Details:
- Free shipping is available for all orders within the United States.
- The free shipping offer applies to standard shipping services only.
- Expedited or overnight shipping options are available for an additional fee.
Exclusions:
- Full Master Cartons are subject to shipping fees due to their weight and dimensions.
- Any special orders or customized products may incur additional shipping costs.
Additional Information:
- Most orders are processed and shipped within 1 business day.
- You will receive a shipping confirmation email with tracking information once your order is on its way.
We aim to provide a seamless shopping experience and ensure your items reach you promptly. If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team at our Contact Us support page or through our "Chat with us" box.